The essentials before you arrive

Frequently asked questions.

Useful information about rooms, arrival, and services at Gato Colonial.

Before your trip

Can we help with anything else?

If you don't see your question here, send us a message and we'll get back to you.

What time can I check in?

Check-in starts at 3:00 pm. Access is self check-in, and instructions are sent before arrival.

What time is check-out?

Check-out is at 11:00 am.

Is reception open 24 hours?

There is no in-person 24-hour reception. The team shares self check-in instructions and a contact channel to help you.

Do all rooms have air conditioning and a private bathroom?

Amenities vary by room. Check the details for your selected room to confirm air conditioning, bathroom, and other features.

Is there a kitchen?

Guest kitchen spaces are available, subject to the property's house rules.

Is parking available?

There is no private parking. Street parking and paid lots are available nearby.

Are pets allowed?

Pets are accepted with an additional fee. Please ask about the current terms before booking.

Is breakfast included?

Breakfast is not currently offered as a standard included service.

How do I get there?

We are in Santo Domingo's Colonial Zone, near its main squares and landmarks. Open the location map to plan your arrival.

Gato Colonial · Santo Domingo

Ask the Gato Colonial team about your stay and discover Santo Domingo from the Colonial Zone.